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What is your return policy?Updated 7 months ago

You can return rugs for any reason within 30 days and Tumble will cover shipping costs on all returns within the Contiguous US. To receive a refund, the item must be in new and sellable condition. All returned items must have no visible damage, stains, or pet hair. If you are unsure if your item qualifies for a return, please contact our customer service team at [email protected] and they would be happy to assist you. 

Rug swatches and gift cards are final sale and not eligible for return.

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