Free 30 Day Returns & ExchangesUpdated 21 days ago
You can return or exchange for any reason within 30 days and Tumble will cover all costs to return your rugs! There are absolutely no hidden fees!
In order to be eligible for a return/exchange, the item must be in new and sellable condition. All returned items must have no visible damage, stains, or pet hair.
Free Shipping and Free Returns applies to all Rug orders within the Contiguous US (excludes Hawaii, Alaska, and U.S. Territories). Rug Swatches do not qualify for free returns.
When filling out the form, you can indicate whether you would like to initiate a return or an exchange. Upon completing the form, we will email you a prepaid FedEx label to print out and attach to your box to return your items. Alternatively, you can scan the QR code in the email at the drop-off location instead of printing the label.